FAQs
Here you'll find answers to common questions our clients ask. If you don't see what you need, call us or contact us online.
- What type of products and services do you provide?
- How do I go about getting a quote from you?
- What file format should I use when submitting my electronic document for printing?
- What is a proof and why is it important that I look at it?
- How do I get my job once it's completed?
- What forms of payment do you accept?
- Once I submit the documents, how long will it take to finish my job?
- What is variable data printing?
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What type of products and services do you provide?
We can get you everything from a business card to a magazine. We also do promo items like pens, doormats, cups and small signs.
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How do I go about getting a quote from you?
Well, since you're here, we suggest you use our get a quote form. Otherwise, the best way to ensure that we get all the information necessary to accurately estimate is to give us a call and talk with one of our customer service representatives. 713-371-3768
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What file format should I use when submitting my electronic document for printing?
PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.
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What is a proof and why is it important that I look at it?
In printing terms, a proof is a one-off copy of your document after all modifications and printing setup processes have been completed. It is your last and best opportunity to make sure that the print job comes out the way you want. By carefully inspecting the proof, you can help us assure an accurate, flawless delivery of your print job on the first run.
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How do I get my job once it's completed?
We deliver to you, ship, or you can pick up your job at our shop to save time.
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What forms of payment do you accept?
We accept cash, company check and all major credit cards. We can also set up a business account for you, as well. Contact us for details.
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Once I submit the documents, how long will it take to finish my job?
We try to be aggressive with timing because we know you need your products to run your business. Generally smaller quantities of 2500 or less of printed material can be done in 1-3 days. Longer run jobs or promo items can take longer. We will always give you a good estimate on timing. Picking your job up at our shop also saves time.
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What is variable data printing?
Variable data printing is technology for printing documents so that each piece is personalized to the specific recipient. At the most basic level, this means personalizing a name and address. But for real impact, many projects include unique graphics and content that speaks directly to the recipient. We do offer this service.
